Mediation & the Process of Conflict Transformation with Will Galloway

If your employer is a compact member of the Harold Alfond Center for the Advancement of Maine’s Workforce, you may be eligible to take this program at a reduced cost. Click here to learn more.

two people talkingPROGRAM DESCRIPTION

This 40-hour mediation program—offered in person—explores the basic premises, practices and policies of Mediation and Conflict Transformation. Understanding the underlying assumptions regarding conflict, reflecting on the nature of conflict, acquiring communication skills and strategies and fulfilling the requirements to serve on the Maine Court Alternative Dispute Resolution roster all make up essential topics of the course.

Participants will also explore the applications and extensions of the Transformative Mediation model as it applies to the workplace, town planning, schools and family conflict.  

In light of the polarization in the world today, this mediation program provides a much-needed approach to dialogue that emphasizes how living with our differences is just as important as reaching an agreement.


Sept. 28 and 29, Oct. 26 and 27, 2024
8 a.m.–4:30 p.m. ET

Register Online


This program will be offered live, in person. The location is on the University of Maine campus in Orono. There will be assignments outside of the in-person sessions.


Further your career through this 40-hour mediation course which meets the Maine State Court Alternative Dispute Resolution Mediation Roster requirements.

  • Gain a clear understanding of the theoretical foundations of mediation and conflict transformation.
  • Acquire and practice communication skills supportive of mediation and conflict transformation.
  • Explore applications of these models for working through conflict as applied to a wide range of social and professional contexts, including multi-party stakeholder meetings for town planning, climate change mitigation efforts, and restorative justice programs for youth.


  • The Nature of Conflict
  • Spectrum of Alternative Dispute Resolution (ADR) Responses
  • Mediation Models
  • Communication Skills
  • Dispute Resolution Systems Design
  • Ethical Dilemmas


  • Town planners
  • Board members
  • Educators
  • School Administrators
  • Attorneys
  • Social workers
  • Concerned citizens

Not sure if this program is right for you? Contact us at or 207.581.3113 and we can help you figure it out.


photo of Will GallowayWill Galloway, M.A.T (he/him/his) offers over three decades of experience working in the field of conflict transformation.  He has served as a court-appointed mediator, was co-owner and founder of the mediation firm Charbonneau & Galloway, mediated cases with the United States Postal Service and has offered courses in basic and advanced mediation.  Currently, Galloway serves as the Head of School and co-founder of the Watershed School in Camden, Maine where the principles and practices of conflict transformation have been integrated into the design of the academic program.  Galloway lives with his wife and three children in Hope, Maine.  He enjoys biking, Tai Chi Ch’uan, and spending time with his family wherever their interests take them.


$1,250 Snack and lunch are included in registration for each day. Participants are responsible for dinner and lodging.

Click here to apply for a need-based scholarship.


20 participants


40 hours / 4 CEUs are available.

Certificate for completing the entirety of this program.

If you’d like to receive CEUs for participating in this course, please note this in your registration via our online store.


For more information or to request an accommodation contact, 207.581.3113.